SOME QUICK BACKGROUND ON WHY I FEEL QUALIFIED TO WRITE THIS:
So, I consider myself to be a casual audiophile. I'm a DJ for hire, I make music casually, and I critically listen to music and engage with music as a hobby. Now, this having been said, I am also just an everyday student, consumer, and technology user. I am not a tuning, audio, or music expert. What follows is my own opinion of this product represented as accurately as possible.
The package as a whole is incredible for the price but it's got a few kinks that can be easily worked out. I got these buds about 4 months ago and I have been really enjoying them.
SOUND: They sound absolutely excellent, and while the marketing stuff they throw at people to make it seem more impressive is frustrating, the balanced armature drivers (for those who don't know they are specialized drivers that are commonly used in hearing aids and specialized audio equipment and also in some earbuds and cover high-end sound very well, but lack in low frequency majorly) sound incredibly sharp out of the box, almost uncomfortably sharp, but after using the app (more about this later) to eq them, they sound much better. The dynamic drivers in here are pretty standard and are used a lot in the industry but mainly it comes down to tuning, which is decent but isn't amazing without, again, our friend the EQ. The sound quality once tuned is very good, although compared to some higher-end consumer headphones I own, and some more audiophile-grade headphones I own (note these are EARBUDS, NOT, headphones, which I am comparing them to in this example) they don't have as great of a soundstage, and the imaging is so-so. They tend to still be a bit 'sparkly' in the high end, but don't fail to provide for the bass heads consumers out there (A guilty pleasure for myself LOL, although this having been said I still retain a higher appreciation for truly balanced sound.) They can get far too loud for my 15-year-old ears, but your mileage may vary. They sound better than 170 USD, but they ARNT comparable to a good set of audiophile cans by any means, but for TW earbuds, they "go nuts" especially as they walk a very tight line in this price range.
FIT AND PHYSICAL APPEARANCE: They have a surprisingly small case for their size and capability, rivaling Apple's mainstream offerings, but fall just a bit larger than the AirPods pro case. They can feel bulky in the ear at times, but the fit is great (coming from a person who actually has alarmingly small ears and ear canals), but I'm told by others that they are awesome for people with larger ears too. They look pretty nice, but if you care about the name brand status thing, you will find yourself noticing occasional looks from people as they examine the generic-looking logo on the case, etc. If your like me, and don't care, this is a nonissue. Lastly, the case's swivel/sliding motion is very appealing and as an ADHD-ridden person, this definitely is fun to mess about with (lmao) but it can become (only barely noticeable) flimsy-er after a few months of this kind of random use. At worst, occasionally, the "top" sliding part of the case, can hit the earbuds in the bottom part as you try to close it, but mostly this is a nonissue. They don't feel STURDY, but they are good enough. They'll take a drop or two without batting an eye, are pretty average in terms of how many scratches and cosmetic damage they amass after normal use, but again, for me, minor stuff.
BATTERY: The battery lasts forever, I use them between 1-4 hours a day, and I haven't charged them in a month. The case is at 30% and the earbuds are at 100% (I MOSTLY use them on "normal" without ANC on, but not on transparency at just above 50% volume.) so I would say they MORE than overperform, and permanently changed my expectation and standards of what's possible for battery-powered consumer electronics. Absolutely 'nutty' battery performance.
THE APP+COMPANY: So, I own the "Motion+" Bluetooth speaker from them, which is a total damn powerhouse and I have many a time excitedly, claimed was "the best purchase of my entire life" and its no f**king lie. These things are no diffrent. Soundcore's service has been tested by myself, addressing a lot of small, common issues that consumers tend to face, and they mostly addressed it quickly and professionally. Although in one case with the speaker they could have done a bit better (essentially the aux cable that shipped with them caused the right channel to not work as it was defective, and I used it on aux and told them from a consumer standpoint "the right doesn't work" and they sorta missed the mark, thinking it was a manufacturing issue rather than a simple cable.) BUT, other than this, they are excellent and have offered in almost every time I've contacted to just simply have it sent to be repaired and sent back to me at no extra charge (NOTE THEY SAID REPAIR NOT REPLACE!!! YES! IF THIS ISNT A LIE, THEY ARENT WASTIEING ...