Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
Damage:Claim for up to the full value of your purchase if your items are damaged in transit.
Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Worry-Free Purchase also includescarbon offsets for carbon emissions produced within the recipient’s destination country.
VisitSeel Resolution Centerto easily resolve your package issues if any of the above happens. Please note:Worry-Free Purchase is a value-added service offered by Seel.Please don't purchase it as a stand-alone item.
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soundcore guarantees that we will refund you the difference if you find a lower price on the soundcore website within 30 days of your purchase.
Your purchase must have been made within the last 30 days. You must email us a screenshot of the lower price. The refund is only applicable during the promotional period.
